Leatty Shanghai... Practice makes perfect

Memo report

To: Board of directors (Leatty Shanghai)

From: Nikolay Gitsov (Project Manager for Leatty Shanghai)

Date: 16 December 2011

Subject: Leatty Shanghai Rescue Strategy

Introduction

On Friday, 16 December 2011, the project manager discussed strategic decisions and actions for a change in the current situation about rescuing the project. Problems such as cost overruns, schedule delays, bad communication and bad teamwork are of great importance for the project. Strategy and actions are needed urgently. We agreed on the following changes.

Information exchange and co-ordination of tasks

The problem of information exchange is our main concern at this point. Firstly, we agreed on video conference schedule which will be comfortable for both parties. Skypetm software will be used and every participant will get a manual with instructions.  Secondly, areas of responsibility will be introduced. In this way we will improve communication flow between individuals and departments as well as avoid tasks overlap.

Communication, morale and working practices

At the meeting, we agreed that onsite meeting will be held. All interested parties will be present and important issues concerning the execution of the project will be discussed.  We will introduce a bonus reward system for overtime work. Furthermore, human resources specialist will be working onsite with the people. His task will be related to establishment of better teamwork. The managers will receive an additional training concerning real evaluation and feedback. People will talk free for the problems encountered, which will improve communication.

Safe atmosphere

We agreed on creating outside activities for workers such as family dinners and parties. In this way people can introduce their families and talk freely with managers and executive staff about problems and risks related to the project.

Lessons learnt

We agreed that in the first part of the project development, there were a lot of issues and misunderstandings. With actions and strategy discussed on the meeting we will achieve better communication flow, improve teamwork, establish trust among the staff, share problems and discuss risks. Furthermore, we will reduce delays in the building schedule, tasks overlap and problems with supply chain.

Next meeting schedule

Date: 9^th January 2012

Time: 10:00h (Local time)

Place: Leatty construction site, Shanghai

Nikolay Gitsov

Project manager, Leatty